Description of the programme/policy
The programme for Simplification of Administrative Procedures and Regulation “e-PAPER” is a government initiative in Serbia aimed at improving the efficiency and transparency of administrative procedures and reducing bureaucratic hurdles for citizens and businesses. The programme utilizes digital technologies and modernizes administrative procedures to provide a faster and more user-friendly service to citizens.
Main objective of the programme/policy
Main programme objectives: Simplifying administrative procedures and reducing bureaucratic hurdles for citizens and businesses
Promoting the use of digital technologies in administrative procedures
Increasing transparency and accountability in administrative procedures.
Specific objective of the programme/policy
Specific programme objectives: Reducing the time and cost of administrative procedures
Simplifying and standardizing administrative procedures across different government bodies and departments
Introducing new digital tools and services to improve the efficiency and user-friendliness of administrative procedures
Establishing a comprehensive system for monitoring and evaluating administrative procedures to ensure transparency and accountability
Providing training and support to public officials to ensure the successful implementation of the programme.