The POLICY ANSWERS Policy Report and Brief: Digital Transformation in the Western Balkans have been published

POLICY ANSWERS has recently published a Policy Report and a Policy Brief on Digital Transformation in the Western Balkans.

The Policy Report presents a comprehensive analysis of the digitalisation landscape in the Western Balkans (WB), addressing various dimensions including ICT infrastructure, skills, governance models, legal frameworks, eGovernment initiatives, and user experience.
It was prepared by Bojana Bajic, Sanja Damjanovic and Goran Pastrovic.

The Policy Report (40 pages) provides an overview on challenges and opportunities, conclusions from workshops held in Sarajevo in September 2023, and assessments for each economy in relation to the EU integration and digitalisation efforts, digital transformation and media as well as the progress along the Digital Compass 2030. The report highlights good practices and recommendations.

The Policy Brief (4 pages) provides an executive summary of the report focusing on the challenges and recommendations.

POLICY ANSWERS presents a snapshot of various aspects of digitalisation, including Information and Communication Technology (ICT) infrastructure, ICT skills, governance models, strategic, legal and regulatory frameworks, eGovernment initiatives, eServices and user experience.

To read the documents, visit this document entry.